FAQ

How do I place an order? 

Custom orders are our jam!! Please join the Andy Mae VIP Facebook group here to stay up to date on when custom listing slots will open up! If you don't use Facebook you can send me a message through the contact form! Thank you for being here!

Can I change my order? 

Orders are completely custom and love to keep an open line of communication! So please let me know if you change your mind on fabrics or anything else and I'll do my best to accommodate. Once I've started to work on your project you will no longer be able to make any changes. Thank you for your understanding!

How long does it take to ship my order? 

Please keep in mind that all items are custom and handmade with care. This takes time! The specific turnaround time (TAT) for your order will be stated on your invoice and that time starts once your invoice has been paid. Thank you for your patience!

If you have any other questions or concerns, please do not hesitate to reach out using our contact form!